1. Introduction
Welcome to Dishyy ("we," "our," or "us"). We are committed to protecting your privacy and providing you with a safe experience when using our application. This Privacy Policy explains how we collect, use, and safeguard your information when you use our service.
By accessing or using Dishyy, you agree to this Privacy Policy. If you do not agree with our policies and practices, please do not use our service. We encourage you to read this Privacy Policy carefully to understand our practices regarding your information.
2. Information We Collect
2.1 Personal Information
We collect personal information that you provide directly to us when you:
- Create an account or update your profile
- Create or join a party event
- Submit a contact form or support request
- Subscribe to our newsletter
- Participate in surveys or promotions
This information may include:
- Name and contact information (email address, phone number)
- Profile information and preferences
- Party details and dietary preferences
- Communications with us
- User-generated content (recipes, comments, reviews)
2.2 Usage Information
We automatically collect certain information about your device and how you interact with our service:
- Device information (type, operating system, browser)
- IP address and location data
- Usage patterns and preferences
- Cookies and similar tracking technologies
2.3 Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience:
- Essential cookies for site functionality
- Analytics cookies to understand usage
- Preference cookies to remember your settings
You can control cookies through your browser settings. Disabling certain cookies may limit some features of our service.
3. How We Use Your Information
We use your information for the following purposes:
- Core Service Functionality:
- Creating and managing your account
- Processing party planning features
- Facilitating communication between party participants
- Providing customer support
- Service Improvement:
- Analyzing usage patterns to improve features
- Debugging and fixing issues
- Developing new features
- Communications:
- Sending essential service updates
- Providing party reminders and notifications
- Sending marketing communications (with consent)
- Responding to your requests
4. Your Privacy Rights
You have the following rights regarding your personal information:
- Access your personal information
- Correct inaccurate or incomplete data
- Request deletion of your data
- Object to or restrict processing
- Export your data in a portable format
- Withdraw consent for optional processing
To exercise these rights, contact us at privacy@dishyy.com. We will respond to your request within 30 days.
5. Data Sharing and Third Parties
We share your information with:
- Service Providers: Companies that help us provide our services (hosting, email, analytics)
- Other Users: When you participate in parties or public features (limited to necessary information)
- Legal Requirements: When required by law or to protect rights
We do not sell your personal information to third parties.
6. Data Security
We implement appropriate technical and organizational measures to protect your information:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and authentication
- Employee training on data protection
While we take reasonable steps to protect your data, no system is completely secure. We cannot guarantee the absolute security of your information.
7. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. Specifically:
- Account information: While your account is active
- Party data: 90 days after party completion
- Communication records: 2 years
- Usage data: 1 year
You can request deletion of your data at any time through your account settings or by contacting us.
8. Marketing Communications
We may send you marketing communications about our services with your consent. These may include:
- Weekly newsletters with recipes and tips
- Party planning ideas and inspiration
- Product updates and new features
- Special offers and promotions
You can opt out of marketing communications at any time:
- Click the unsubscribe link in any email
- Update your preferences in account settings
- Contact us directly
9. Children's Privacy
Our service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
10. International Data Transfers
Our services are operated from Egypt. We may transfer your information to countries other than where you live, particularly for cloud hosting and other technical infrastructure. When we do, we ensure appropriate safeguards are in place to protect your data and comply with applicable data protection laws. By using our service, you consent to your information being collected, processed, and stored in Egypt and other countries as needed to provide you with our services.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the new policy on our website
- Sending an email to registered users
- Displaying a notice in our application
Your continued use of our service after changes indicates your acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
- Email: privacy@dishyy.com
- Data Protection Officer: dpo@dishyy.com